Services

Social Media

Social media has the power to give you great insights, enable wide reach, effectively distribute and target information to inform your stakeholders and motivate and mobilise your supporters.

Drawing on our years of know-how as a leading communications and consultation agency, and with guidance from the Consultation Institute, we can help you adopt social media effectively.

Social Media Monitoring:

Landscaping Build a picture of our communities online
Monitoring Listen to and learn from your online communities

Social Media Engagement:

Publishing Enable free open access to important information
Engaging Gather feedback, join conversations and mobilise supporters.

With over 41 million people in the UK on Facebook and 21 million on twitter it is clear that these platforms cannot be ignored or considered insignificant. In fact, it will soon be considered a necessity to consult in these spaces to ensure your consultation is truly representative.

The always on nature of digital platforms such as websites and social media make it easy for you to reach previously disengaged or time poor people and enable them to respond and feedback to your proposals in their own time.

 


Landscaping

As with any other method of consultation knowing who and where our potential consultees are is crucial for understanding how to reach them and plan effective communications. Using social media tools we are able to build a picture of the local communities online, identify potential influencers or influencer groups.

We can full understand who these people are through their online presence, which social networks they are using, and therefore which ones we should consider watching and also what their respective individual reach, influence and authority is, indicating how useful they may or may not be to us in helping to distribute information.

Landscaping is a low risk method of utilising social media for organisations. We are only watching and reporting at this stage to gather insights and guidance from our online communities.

Monitoring

Social Media Monitoring (listening) can be undertaken to track and measure ongoing discussions thoughts and opinions across wide digital media channels and social media profiles to give you a clear picture of community sentiment.

This ongoing monitoring ensures that consultation insights remain fresh and help to identify pockets of support, reoccurring themes and areas of concern or opposition across the digital community.

Knowing what discussion is happening and evolving within relevant digital communities helps you to be able to create and publish relevant and effective communications, correct misinformation and factual inaccuracies rather than allow misleading posts to gain credibility.

Monitoring is a low risk method of utilising social media for organisations. We are only gathering insights and guidance from our online communities.

Publishing

Social channels enable ease of access to information and provide the perfect publication platform to reach broad audiences and focussed community groups to raise awareness of your consultation proposals and to start to gather opinion, feedback and engagement with your consultees.

Relevant proposal documents, consultation communications and plans can be published easily to inform your online communities and correct misinformation and factual inaccuracies rather than allow misleading posts to gain credibility.

Our community management services ensure that your content publication is organised and consistent across all networks, taking away the headaches of how much to publish, when and how.

Monitoring is a low risk method of utilising social media for organisations. We are only gathering insights and guidance from our online communities.

Engagement

Remarkable are able to help you safely actively engage and interact with your online communities and stakeholders through a robust content led publication plan and proactive community management, listening, responding and reacting to comments, opinions and conversations and helping you to identify and mobilise supporters and minimise objections.

Monitoring is a low risk method of utilising social media for organisations. We are only gathering insights and guidance from our online communities.

From £1,500 per month

To talk to us more about how to navigate the world of social media

 

Contact us